Care manager (Zorgmanager)
Information on this skill...
A care manager is a manager who works within a healthcare institution. In most cases, a care manager will be responsible for one or more departments within the healthcare institution. Depending on the type of institution, a care manager can in some cases also be regarded as the director of the care institution. But this does not always have to be the case, because there can also be multiple care managers when it comes to a large healthcare institution. One of the most important tasks that a care manager has is to monitor the quality level of the care institution. A care manager does this by, among other things, hiring the right qualified staff, retraining staff, purchasing new equipment and by complying with laws and regulations regarding care and personnel. A care manager is therefore a manager within the healthcare sector. The profession of care manager usually involves a higher management position. The tasks that a care manager has exactly can differ per care manager. In general, a care manager will be responsible for finances, staffing, quality of care, staff training, and planning. The care manager is also responsible for maintaining contacts with other stakeholders, such as healthcare professionals. It is generally not the case that a care manager himself will work a lot with clients. If this is the case, we are more likely to speak of a department manager or of a team leader within the healthcare sector. A care manager is much more active in the background than in the workplace. The profession of care manager should therefore be seen as fairly general, because care managers can work in different ways. In addition, not all care managers have the same responsibilities. A care manager does manage a care institution or department.
A care manager is therefore a manager, who in most cases does not work on the work floor of the care institution. If this is the case, we speak more of a department manager or a team leader. As a care manager, in most cases you will meet regularly with staff, other healthcare professionals, agencies and, for example, with the client council. The client council within a healthcare institution consists of clients and patients, who represent the common interests of the clients and patients in the healthcare institution. The client council may also consist of family members of the clients. Another important task as a care manager is to arrange the right care for clients. Because healthcare is a complex system with many different specialists, a care manager will regularly have to deal with other care institutions. If a client needs other care, it is the job of the care manager to make this possible. In addition, it may concern clients who go home, but for example need home care. It is the responsibility of the care manager to make this possible. As a care manager, you will usually often have to deal with different care coordinators.
ACTIVITIES CARE MANAGER
In general, a care manager is responsible for planning and coordinating medical services and health care in general. In addition, a care manager is responsible for enabling personnel training, education and managing the human resources employees. Also in the financial field, the care manager generally has large responsibilities. As described earlier, as a care manager you are responsible for keeping the healthcare institution in question operationally running. This means that as a care manager you are also responsible for drawing up work schedules and personnel planning in general. Making the personnel planning should not be underestimated, because this is quite difficult. Within healthcare there is a great need for skilled personnel in various ways. For example, there are also care institutions, which are heavily dependent on sleep guards.
WHAT DOES A CARE MANAGER DO:
- Hiring care staff
- Accountability to supervisors
- Keeping the financial administration
- Coordinating care activities
- Day-to-day management of the care institution or department
- Conducting performance appraisals
- Enabling care
- Motivating and training healthcare staff
- Drawing up work schedules
- Consulting with other healthcare professionals and institutions
WHAT DOES A CARE MANAGER DO:
TRAINING TO BECOME A CARE MANAGER
There are various types of training and courses to become a care manager, which can vary from hbo level to university level. This training is generally called the care management course. Some disciplines within the care management programme are business care management, financial management and care and welfare management. Furthermore, it is not possible to name a specific training, because this will depend entirely on the previous education received. In general, a care manager will have to have at least a bachelor's degree. In addition, there are also plenty of external training institutes where you can follow a course. Accounting is also important as an entrepreneur.
COMPANIES WHERE A CARE MANAGER CAN WORK
A care manager can work in different types of care institutions, such as mental health care, youth care, elderly care and home care. In addition, a care manager may work for hospitals or work for private healthcare institutions. The healthcare sector is a large sector, in which you work in many different ways.
COMPETENCES CARE MANAGER
The most important competence of a care manager is the management skills, because a care manager is primarily a manager. Managing a healthcare institution or departments is not easy and requires the right manager. Because you will have to deal with different healthcare employees, clients and external parties, you will have to have good communication skills. Being able to motivate and inspire healthcare workers is also generally important. Generally important words are delegation, cooperation, initiative, sense of responsibility, passion, persuasiveness, analytical, decisiveness and insight. Finally, it is also important to mention stress resistance. The profession of care manager can ask a lot of people, because working within healthcare can be regarded as heavy work.
LABOUR MARKET PERSPECTIVE AND CAREER OPPORTUNITIES AS A CARE MANAGER
The labour market perspective as a care manager is generally highly dependent on the education received. If you have the right education and work experience, getting a job as a care manager will usually not be a problem. The career opportunities as a care manager should be seen in obtaining more responsibilities, such as within a larger healthcare institution. In most cases, it is already a high-level appeal. Consider, for example, the position of director.
TERMS OF EMPLOYMENT AND SALARY CARE MANAGER
There are no examples of the employment conditions as a care manager, because a care manager can work for different types of care institutions with different employment conditions. A care manager will generally earn a salary between 4000 and 5000 euros gross per month, depending on age, education and further responsibilities. The salary does concern a care manager at least hbo level.
The content on this page has been automatically translated from the Dutch language. For this reason, texts and videos on this page may contain small errors.
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